Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Recreation and Sports - Animation Specialist

Abu Dhabi, United Arab Emirates, Abu Z¸aby [Abu Dhabi], United Arab Emirates

Recreation and Sports - Animation Specialist

  • Abu Dhabi, United Arab Emirates
  • Spa & Fitness Division
  • Full time
  • Closing at: Dec 31 2021 at 23:55 +04

Main Responsibilities:

  • Overseeing activities such as the mascot performances, event hosting, attending birthday parties, performing for special occasions, teambuilding, restaurant entertainment, Kids animation shows and general singing, dancing and entertainment around the Resort to enhance the experience of the guests
  • Work to a daily entertainment schedule and to actively promote and encourage participation in activities & events around the Resort
  • Ensure high motivation, provision of high quality service and ongoing development
  • Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative activities to core event-based schemes
  • Manage customer feedback effectively to ensure continuous service and activities improvement
  • Instill brand values and standards to maintain quality on a daily basis
  • Liaise with other hotel departments
  • Ensure customers and guests receive friendly and consistent personalized service from all team members.
  • Respond to audits to ensure continual improvement is achieved.

 

Skills Requirements:

  • Ability to meet financial targets
  • Ability to work under pressure
  • Excellent grooming standards
  • Strong organizational skills
  • Excellent communication and interpersonal skills
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs
  • Passion for customer service
  • Ability to close a sale
  • Relevant fitness and event driven qualifications

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