Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Assistant Bar Manager

Beijing, China

Assistant Bar Manager

  • Beijing
  • Food & Beverage Division
  • Full time
  • Closing at: Feb 28 2022 at 23:55 HKT

Duties and Responsibilities:

  • Provide leadership and support for Bar colleagues.
  • Train, evaluate and schedule colleagues in accordance with the standards of the company policies and guidelines.
  • Ensure the profitability, efficiency and creativity in the bar.
  • Develop and implement system for checking maintenance of table top supplies through staff side work duties.
  • Create side work schedules for all positions. Ensure compliance and follow through.
  • To supervise the maintenance and cleanliness of the bar at all time.
  • Use the Colleague Handbook in understanding the consistent way of Communicating Rules & Regulation to our Team.
  • Plan menus, prices and promotional events for MO Bar in order to maximize revenue generating opportunities.
  • Identify areas for improvement in service and food & beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans.
  • To encourage proactive, efficient and effective inter-departmental communication in order to promote a climate of teamwork and enthusiasm.
  • To ensure customer satisfaction from arrival to departure in accordance to standards and procedures manual and the Legendary Quality Experience (LQE) as well as our MO PILLARS.
  • Maintain a team of well-trained and motivated colleagues in order to deliver a high level of service according to Group’s and international luxury hotel standards.
  • Meet and greet all VIPs and influential clients and ensure there is follow-up on all discussed details.
  • To liaise with the Training Manager on departmental learning and development needs.
  • To schedule all colleagues to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines.
  • To ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.

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