Assistant Chief Concierge 副礼宾司

• To lead all of the staffs to offer the best service which will exceed the guests’ satisfaction and delight all of the guests who accommodate at Mandarin Oriental Sanya

引领所有员工积极主动地传递我们最好的服务，超越客人的预期。并能够适时的取悦每一位入住三亚文华东方的客人。

• To provide clients the relevant information which should be in first hand and updated if required

  能够为客人提供最新最权威的产品信息，并实时对其进行更新。

• To make sure all staffs to address the guest by guest’ name with natural manner, warmly smile and appropriate gesture when meet the guests  

  确保所有员工都能够准确自然，以及热情的称呼客人的姓名，保持应有的姿态。