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Assistant Chief Steward

Doha, Qatar

Assistant Chief Steward

  • Doha
  • Kitchen Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Assisting the Chief Steward to oversee all operational and administrative aspects of the stewarding department to support Food & Beverage and Culinary as appropriate and be able to prioritise the required level of engagement in all areas depending on business volume and other related parameters.
  • To encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B and culinary division in order to promote a climate of teamwork and enthusiasm.
  • To handle administrative duties such as scheduling, outsource evaluations, logbook reports and control of outsource payroll according to the budget line.
  • Oversee the removal of garbage and its disposal though Envac Waste Management System. 
  • To assist the Chief Steward to conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental procedures.
  • Conduct daily meetings with the team and provide a regular forum for two-way communication with the whole team.
  • To ensure cleaning of dishwashing machines and water/filters, refill them as specified and make sure all wares are properly washed and cleaned. Properly maintain and operate dishwashing machines.
  • Ensure that operating dishwasher temperatures for wash, rinse and exit are maintained as per standards and recorded.
  • Supply, control and maintain par stock level of the chinaware, glassware, flatware to all Food & Beverage   areas and maintain them.
  • Ensure that all ice machines are clean as per schedule and in excellent condition. Proper record and maintain log should be followed accordingly.


  • High School qualification or equivalent.
  • Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
  • A minimum of 2 years of experience as Assistant Chief Steward or 4 years of experience as Supervisor Steward in a high end five-star luxury hotels.
  • Work experience in at least one of the following countries in the Middle East: UAE, Bahrain, Saudi Arabia and Qatar is preferred.
  • Certified supervising food safety in catering level 3 or Serve Safe certificated is preferred
  • Ability to understand costumer needs and expectations and to deliver superior service through own initiative and through driving and motivating the team accordingly.
  • Knowledgeable about proper handling of Dishwashing Machines and Chemicals.

If you are interested in joining our team apply today!

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