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Assistant Chief Steward

Doha, Qatar

Assistant Chief Steward

  • Doha
  • Kitchen Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Assisting the Chief Steward to oversee all operational and administrative aspects of the stewarding department to support Food & Beverage and Culinary as appropriate and be able to prioritise the required level of engagement in all areas depending on business volume and other related parameters
  • To encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B and culinary division in order to promote a climate of teamwork and enthusiasm
  • To handle administrative duties such as scheduling, outsource evaluations, logbook reports and control of outsource payroll according to the budget line
  • To monitor and control the cleanliness of all the back of house areas and perform walkthroughs with night cleaner supervisor to review the cleaning results
  • To ensure stewarding outsource personnel performs their jobs in achieving clean, hygienic and safe environment in all back of house areas
  • Oversee the removal of garbage and its disposal though Envac Waste Management System
  • Liaise with engineering colleagues to ensure that all cleaning machines, dishwasher machines and any other related equipment are properly maintained and in good working order
  • To assist the Chief Steward to conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental procedures
  • Conduct daily meetings with the team and provide a regular forum for two-way communication with the whole team
  • Delegate tasks to the supervisor to make sure the daily operational requirement are accomplished.


  • High School qualification or equivalent
  • Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
  • A minimum of 2 years of experience as Assistant Chief Steward or 4 years of experience as Supervisor Steward in a high end five-star luxury hotels
  • Work experience in at least one of the following countries in the Middle East: UAE, Bahrain, Saudi Arabia and Qatar is preferred
  • Certified supervising food safety in catering level 3 or Serve Safe certificated is preferred

If you are interested in joining our team apply today!

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