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Assistant Director of F&B

Costa Navarino, Greece, Greece, 240 01

Assistant Director of F&B

  • Costa Navarino, Greece
  • Food & Beverage Division
  • Full time

We are looking for an Assistant Director of F&B to join our pre-opening team at Mandarin Oriental Costa, Navarino.

Mandarin Oriental, Costa Navarino will be located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort will be part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It will comprise 99 guest rooms, including 48 pool villas, all with outdoor terraces and sea views, along with five restaurants and bars.

Mandarin Oriental, Costa Navarino will position itself as an exclusive resort hideaway in Greece, providing the best of barefoot luxury art of living.

Mandarin Oriental, Costa Navarino will differentiate themselves from other resorts through a flawless execution paired with offering of creative bespoke experiences tailormade for each guest. Exceptional staff will truly delight and satisfy each and every guest with our exemplary Legendary Quality Services emphasizing a sense of place mixed with our Oriental heritage.

The Assistant Director of Food and Beverage (ADoFB) is responsible in assisting the Director of Food and Beverage (DoFB) for all day-to-day operational activities within the F&B Division. Ensuring that the highest level of service and professional excellence is carried out on a consistent level. Build and maintain inter departmental cooperation and drive the financial and reputational success of the business. Even though the ADoFB is assisting to oversee all F&B departments, there will be assigned outlets which will fall under the ADoFB’s direct report.

The Assistant Director of F&B is responsible for:

  • Assisting the Director of Food and Beverage (F&B) in the day-to-day running of the division and in driving the F&B vision.
  • Managing all F&B operations within budgeted guidelines (revenue and cost management) and to the highest standards.
  • Having awareness of menu engineering and therefore the best dishes to promote while driving and improving average spend.
  • Putting forward promotional ideas for all assigned F&B outlets to maximize revenue generating opportunities.
  • Identifying areas for improvement in service and F&B quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans.
  • Encouraging proactive, efficient, and effective inter-departmental communication to promote a climate of teamwork and enthusiasm.
  • Constantly developing and maintaining the Standard Operating Procedures (SOP) for the Division, so that they are always up to date and in compliance with legislations and internal policy and procedures (P&P).
  • Ensuring customer satisfaction from arrival to departure in accordance with standards and procedures manual and the Legendary Quality Experience (LQE) and Forbes.
  • Maintaining a team of well-trained and motivated colleagues to deliver a high level of service according to the groups and international luxury hotel standards and the achievement of our Mission Statement.

What are we looking for?

  • Senior F&B Management experience (HOD in an outlet), or F&B Manager experience (under the ADoFB).
  • Excellent knowledge of all aspects of F&B Operations, including Restaurant and Bar Management, Banqueting, In Room Dining, Culinary and Stewarding and running those to budget targets.
  • Experience in luxury hospitality. Resort experience is preferred.
  • Must be highly numerate and able to work comprehensively with spreadsheets and budgeting packages.
  • Experience in developing strategic business and/or Food and Beverage plans.
  • Experience in Bench-marking activities.
  • Experience in Food and Beverage budget preparation, profit and loss statement analysis and forecasting.
  • Experience in the administration of Food and Beverage promotions.
  • Excellent forward planning and decision-making skills.
  • Experience in performance management.
  • Local and international food and beverage awareness.
  • Excellent command of both written and spoken English.
  • Reading, writing and oral proficiency in Greek is preferred.

 

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