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Assistant Director of Food & Beverage

Abu Dhabi, United Arab Emirates, Abu Z¸aby [Abu Dhabi], United Arab Emirates

Assistant Director of Food & Beverage

  • Abu Dhabi, United Arab Emirates
  • Food & Beverage Division
  • Full time
  • Closing at: Feb 28 2023 at 23:55 +04

Responsibilities:

  • Oversee the operations of the outlets appointed by the Director of Food & Beverage.
  • Assist in preparing and consolidating the yearly budget for the department.
  • Assist in preparing the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management.
  • Manage the consolidated inventory of Food & Beverage department’s OS&E together with the stewarding department.
  • Attend and actively contribute to all relevant staff meetings and hotel trainings.
  • Conduct daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department.
  • Attend or conduct in the absence of the Director of Food & Beverage daily or weekly Food & Beverage meetings.
  • Review and update all departmental operations manuals annually.
  • Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
  • Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.
  • Monitor and constantly improve quality and guest satisfaction with the given tools, Leading Quality Assurance, Customer Satisfaction Survey.
  • Assist handling of guest complaints.
  • Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).
  • Prepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.
  • Follow the local and global food & beverage trends.
  • Ensure that all managers plan and implement effective training programmes in the appointed outlets.
  • Be actively involved in the operations of the appointed outlets to ensure regular guest contact.
  • Respond to any changes within the Food & Beverage department as dictated by the hotel management.
  • Act as the secondary point of contact to the Corporate Food & Beverage Team.
  • Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives.
  • Attend all corporate conference calls and the relevant regional and global Food & Beverage events in the absence of Director of Food & Beverage.
  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code, grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  • Provide a professional and courteous service at all times and ensure that all employees follow the example.
  • Be knowledgeable of all services and products offered by the hotel.
  • Have a thorough knowledge and understanding of all food and beverage products and services.

Background and Key Competencies

  • Bachelor Degree in Hospitality Management or related field
  • Experience as Assistant Director of Food & Beverage or similar role in a high volume, multi departmental F&B Operation with highest level of service is preferred.
  • Minimum of 3 years of experience in F&B management role within a luxury / 5 star hotel environment.
  • Guest focused and passionate in food and beverage service
  • Committed in developing colleagues and ability in building effective teams
  • Business driven and result oriented
  • Displays humility, work values and integrity
  • Creative with excellent problem-solving skills

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