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Assistant Director of Food & Beverage

Doha, Qatar

Assistant Director of Food & Beverage

  • Doha
  • Food & Beverage Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Assist the Director of F&B in controlling and analysing on an on-going basis the following:
    • Guest Satisfaction
    • Revenues and Operating Costs
    • Sanitation, cleanliness and hygiene 
  • Plan in conjunction to the Director of F&B and Outlet Managers activities, promotions and menu implementations according to the annual marketing plan.
  • Handle, under the guidance of the Director of F&B, responsibilities such as hiring specific levels of colleagues, colleague orientation, job performance appraisal and coaching to ensure appropriate staffing and productivity
  • Attend to colleagues’ grievances and take timely remedial actions
  • Ensure that daily SOP Training takes place in order to meet Mandarin Oriental standards
  • Do regular self-audits of LQEs and MOQAs to ensure standards are met
  • Understand feedback from quality analysis reports and act on it to ensure standards are being met and operations are constantly improving
  • Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations
  • To be aware of, and comply with, safe working practises as laid down under FHLSSE. This will include awareness of any specific hazards at the work place.
  • Assist the Director of Food & Beverage in the hotel’s, annual marketing plan, CAPEX plan and budgeting process for the F&B Department.


  • Degree or Higher National Diploma in Hospitality/Hotel/Business Management 
  • Experience as Assistant Director of Food & Beverage or similar role in a high volume, multi departmental F&B Operation with highest levels of service is preferred
  • A minimum of 8 years of experience working in a 5-star hotel or similar environment, including 5 years in Food & Beverage management positions
  • International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East
  • Experience with inventory management systems  
  • Solid F&B related financial knowledge including budgeting, manning, cost management, and capital expenditure
  • Solid knowledge and expertise of high end F&B service procedures and standards
  • Ability to delegate to and lead other management colleagues
  • Verbal and written communication skills in Arabic or other languages are preferred

If you are interested in joining our team apply today!

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