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Assistant Director of Human Resources

Geneva, Switzerland, Genève, Switzerland

Assistant Director of Human Resources

  • Geneva, Switzerland
  • Administration & General Division
  • Full time
  • Closing at: Feb 1 2022 at 06:55 HKT


Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

We are recruiting an Assistant Director of Human Resources to join our HR Team.

Job Description:

You will report to the Director of Human Resources

Major responsibilities 

  • To support, develop, implement, and adhere to corporate & hotel Human Resources policies and procedures.
  • To understand and assist in the preparation of the hotel Human Resources Budget and Strategic Plan.
  • To manage all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs.
  • To manage all employees’ procedures with regard to starters, transfers, promotions and variations plus leavers.
  • To ensure that all Human Resources administration procedures are carried out in accordance with hotel and legal requirements.
  • To complete day to day personnel administration in response to requests and action plans.
  • To manage and administer Disciplinary & Grievance procedures in conjunction with the Director of Human Resources.
  • To manage effective employees’ relations regarding employee welfare, health, hygiene, and safety are maintained.
  • To oversee the day-to-day HR operations and the workflow of the department.


Job Requirements:

  • French & English fluently, another language a plus !
  • Ideally 5 years experience in a 5-star hotel and minimum of 5 years in Human Resources
  • Preferably already in a position within a luxury hotel in Geneva, in Switzerland or in Europe.
  • Impeccable professional image combined with good ethics and values
  • Outstanding communication skills
  • Creative, focused and flexible
  • Detailed oriented
  • Quality driven with a passion for excellence.
  • Must possess excellent organizational, administrative and interpersonal skills
  • Approachable, open-minded and fair
  • Ability to multi-task and balance the priorities of the position.

Please note this is a full time permanent position


We provide a comprehensive Benefits Package which includes

  • Guest Hotel Experience for Colleagues
  • Discounted Room Nights
  • Discount at F&B Outlets
  • 43 Paid Holidays including Bank & Public Holidays
  • Colleague Recognition and Reward Programmes
  • Exciting range of Learning and Development Programmes
  • Regular Colleague Social and Wellbeing Events
  • Opportunities for promotion and transfer across the Group

You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees.

We are looking for enthusiastic individuals who possess the right attitude and passion to wow our guests!  If this is you, then apply here now !


In line with the requirements of Swiss Law, all applicants must be eligible to live and work in Switzerland. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Mandarin Oriental Hotel Group is an equal opportunity employer

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