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Assistant Outlet Manager

Istanbul, Turkey

Assistant Outlet Manager

  • Istanbul
  • Food & Beverage Division
  • Full time
  • Closing at: Jan 1 2023 at 23:55 EET

Mandarin Oriental Bosphorus, Istanbul

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Mandarin Oriental Bosphorus, Istanbul located on the shores of the Bosphorus with its lush, generous, and magical gardens, in the city center with two outdoor pools, 100 spacious guest rooms and suites, rich Sunday brunches with menus from unique Turkish and world delicacies, world-famous Novikov Restaurant for lunch and dinner, serving Italian and Mediterranean specialties, as well as delicious sushi varieties and many other special Pan-Asian delicacies,consists of innovative restaurants and bars and opulent and elegant banquet facilities.Spanning an area of 3,500 square meters, The Spa at Mandarin Oriental Bosphorus, Istanbul, is one of the best and most comprehensive health and beauty centers in Istanbul.

Duties and Supporting Responsibilities

  •          Ensure that restaurant team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest.
  •          Ensure that all staff arrive for and finish shifts at correct time.
  •          Develop strategies to ensure staff are correctly managed and staff problems can be remedied.
  •          Ensure that tables are arranged and set up accordingly.
  •          Ensure that service stations are correctly arranged and set-up.
  •          Ensure that all staff are familiar with correct billing procedures.
  •          Maintain all equipment in good condition and ensure staff are trained to handle all of it.
  •          Arrange daily meetings for staff/attend daily meetings.
  •          Attend all training sessions arranged by MO.
  •          Ensure up-to-date training materials are circulated to relevant staff.
  •          Ensure small groups of VIP guests are catered for according to MO standards.
  •          Ensure correct quality and presentation of all dishes and drinks is being communicated to staff. 
  •        Conduct and attend all meetings in absence of managers.


  • Minimum of 3 years experience in a supervisory position, preferably in luxury hotel/restaurant environment.
  • Reading, writing and oral proficiency in the English language.

·         Reading, writing and oral proficiency in the local language.

  • Highly self motivated and able to motivate others.
  • Work in a safe, prudent and organized manner.
  • Have an in-depth knowledge of food and its preparation.
  • Have a good knowledge of wine and beverages.
  • Be able to relate to all levels of guest and management.
  • Have the ability to handle multiple tasks at one time.
  • Must have excellent attention to details, and extensive service knowledge.
  • Have mathematical skills, computer software aptitude and some hotel operation knowledge.
  • Knowledge of specific hospitality industry applications.
  • Ability to recognize customers and remember their preferences.



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