Assistant Restaurant Manager

The Mandarin Oriental Palace, Luzern will comprise 136 rooms and suites offering excellent views of the lake and mountains.    

Three restaurants, one bar together with a variety of social and meeting facilities, a spa and a fitness room will enchant our guests.   

As Assistant Restaurant Manager, you will be responsible for the following duties:    

• Representing and supporting the Restaurant Manager in the service area 

• Leading your own team and ensuring smooth and guest-oriented work processes in the restaurant in close cooperation with all departments of the house   

• Feedback and training of your team   

• Professional advice and customer care for our guests    

• Excellent product and sales knowledge  

• Complying with and ensuring our high standards of service  

• Communicating current offers in the department and throughout the house  

• Responsible for the correct accounting of your department  

• Responsible for complying with hygiene regulations and cleanliness within the framework of the HACCP guidelines  

• Projects and tasks management 

As Assistant Restaurant Manager, we expect from you:    

• Completed vocational training in the upscale hotel or catering industry. At least 2 years of professional experience in a similar position  

• Expressiveness, open-mindedness and team spirit  

• Written and verbal communication skills - guests will come to you with both complaints and positive feedback   

• Leadership, organizational skills and the ability to lead a team of employees from different cultures with sensitivity and discipline  

• High quality awareness and a sense for trends  

• Good IT skills, knowledge of the Infrasys cash register system and the SevenRooms booking system would be advantageous   

• Excellent manners and well-groomed appearance, as well as a positive charisma  

• Flexibility and resilience - your position will include night, weekend and holiday shifts  

• Very good knowledge of German and English.   

• Additional foreign language skills are an advantage.  

We offer our Assistant Restaurant Manager world class benefits, including but not limited to:   

• Discounts on hotel stays and dining across the group   

• Colleague recognition and reward programs   

• An exciting range of learning and development programs   

• Opportunities for promotion and transfers worldwide   

• Colleague Social events and Wellness programs   

Das legendäre Hotel Palace Luzern wurde erstmals im Jahr 1906 eröffnet und befindet sich im Herzen der Stadt Luzern, am Ufer des Vierwaldstättersees.    

Nach einer Multi-Millionen-Franken-Renovierung freut sich das Mandarin Oriental Palace, Luzern im Spätsommer 2022, seine Türen für Kollegen und Gäste zu öffnen.  

Das Mandarin Oriental Palace, Luzern verfügt über 136 Zimmer und Suiten mit herrlichem Blick auf den Vierwaldstättersee und die Berge.   

Dann freuen wir uns sehr über Ihre Bewerbung!