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Banquet Service Director

Istanbul, Turkey

Banquet Service Director

  • Istanbul
  • Food & Beverage Division
  • Full time
  • Closing at: Feb 1 2023 at 23:55 EET

The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Mandarin Oriental Bosphorus, Istanbul located on the shores of the Bosphorus with its lush, generous, and magical gardens, in the city center with two outdoor pools, 100 spacious guest rooms and suites, rich Sunday brunches with menus from unique Turkish and world delicacies, world-famous Novikov Restaurant for lunch and dinner, serving Italian and Mediterranean specialties, as well as delicious sushi varieties and many other special Pan-Asian delicacies, consists of innovative restaurants and bars and opulent and elegant banquet facilities. Spanning an area of 3,500 square meters, The Spa at Mandarin Oriental Bosphorus, Istanbul, is one of the best and most comprehensive health and beauty centers in Istanbul.

Duties and Responsibilities
 
Ensure that banquet team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
Ensure that all staff arrive for and finish shifts at correct time
Develop strategies to ensure staff are correctly managed and staff problems can be remedied
Ensure that tables are arranged and set up accordingly
Ensure that service stations are correctly arranged and set-up
Ensure that all staff are familiar with correct billing procedures
Maintain all equipment in good condition and ensure staff is trained to handle all of it
Arrange daily meetings for staff/attend daily meetings
Attend all training sessions arranged by MO
Ensure up-to-date training materials are circulated to relevant staff
Ensure small groups of VIP guests are catered for according to MO standards
Ensure correct quality and presentation of all dishes and drinks is being communicated to staff
 
Requirements

Minimum of 3 years’ experience in a managerial position, preferably in luxury hotel/restaurant environment
Reading, writing and oral proficiency in the English language
Reading, writing and oral proficiency in the local Turkish language
Highly self-motivated and able to motivate others
Work in a safe, prudent and organized manner
Have an in-depth knowledge of food and its preparation
Have a good knowledge of wine and beverages
Be able to relate to all levels of guest and management
Must have excellent attention to details, and extensive service knowledge
Have mathematical skills, computer software aptitude and some hotel operation knowledge
Knowledge of specific hospitality industry applications
Ability to recognize customers and remember their preferences

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