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Banquet Supervisor

Prague, Czech Republic, Praha, hlavní mesto, Czech Republic

Banquet Supervisor

  • Prague, Czech Republic
  • Food & Beverage Division
  • Full time

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Mandarin Oriental, Prague is housed within a former 14th century monastery, and it is both a five-star luxury hotel and a wonderfully preserved piece of history. Blending contemporary design with period features, we offer a truly unique hotel experience. All 99 rooms at Mandarin Oriental, Prague, reflect a sense of tranquillity and sophistication. Bright large spaces and open windows offer breezy views of the courtyard and city. 

It is another world. A world of oriental luxury and the most attentive service. A world that is all about our guests.

We are looking for a Banquet Supervisor to join our great team in Prague.

Responsibilities in the role will include, but not be limited to:

  • To organize various banquet events in such a way as to ensure maximum guest satisfaction
  • To be responsible for the proper handling of banquet inventory and its proper monthly inventory
  • To attend regular weekly and monthly meetings
  • To participate on regular BEO meetings
  • To lead the banquet tem of external colleagues (incl. operational meetings)
  • Regular monitoring of compliance and applying LQE's and 11 Pillars in the service, immediate follow up if necessary
  • Responsible for sales transactions, assisting guests with comments and concerns and ensuring the banquets operate efficiently
  • Perform all cashier-related duties (incl. payment cards) according to hotel
  • Attend all food and beverage training classes

You must be passionate about guest service, have a previous experience in a similar role from a luxury environment and have outstanding interpersonal skills with an energetic and vibrant personality. You must have excellent communication skills and be fluent in English. EU working permission needed.

We provide a comprehensive benefits package which includes motivating salary conditions, attractive working environment, very nice international team of colleagues, possibility of foreign transfer, interesting employee benefits, and others.

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