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Bell Captain 行李主管

Shanghai, China, Shanghai, China

Bell Captain 行李主管

  • Shanghai, China
  • Rooms Division
  • Full time
  • Closing at: Jun 2 2022 at 23:55 HKT

Scope of Position

The Bell Captain is responsible for the overall guest satisfaction by creating a delightful arrival and departure experience, which includes escorting guests to their destination, handling delivering and storing of guests luggage, communication of information and guest requests and familiar with and able to demonstrate the guest room technology.

Requirements        

University Graduate              

2 years Shanghai hotel Bellman experience              

Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees

Excellent overall communication skills

Able to multi task

The ability to work well in a team environment

Able to stand for extended periods of time

Able to lift up to 50 lbs on a regular basis

Able to lift up to 100 lbs on an occasional basis                   

Able to communicate written and spoken English and Mandarin Language 

Possess a pleasant and outgoing personality 

职责范围

行李主管需负责给客人舒服愉悦的运送行李服务,从而使客人满意。包括带领客人去他们的房间,为客人运送行李,交流信息,了解客人的要求,为客人介绍房间内的高科技的设备。

职位要求    

大学毕业

2年上海酒店行李员的工作经验             

有经验来处理各个层面,包括业主,管理者,支持员工和所有酒店同事

良好的交流技巧

有能力处理多项工作和任务

可以在团队的环境里努力地工作

能够接受延长时间的工作

一般情况下能够拎起50磅的重物

偶尔可以拎起100磅的重物

良好的中文和英语的说写能力

拥有友善和外向的个性

 

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