Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing




Bencotto captain

Taipei, Taiwan

Bencotto captain

  • Taipei
  • Food & Beverage Division
  • Full time
  • Closing at: Jun 30 2022 at 23:55 CST

Duties and Supporting Responsibilities

  • Support company’s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.
  • To ensure that Mandarin Oriental, Taipei’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.
  • To be able to lead and communicate with his/her colleagues during the restaurant operation
  • To supervise and participate in running of an efficient and profitable operation in the areas for which you are responsible. Liaise with your outlet manager to actively encourage a professional and dedicated team.
  • To assist the Outlet Manager/Asst Outlet Manager in enabling colleagues to consistently achieve the service and product delivery standards with a high degree of client care and service at all times
  • Oversees the set-up and operation of a station/section in a restaurant
  • Provide services for guest such as order taker, promoting the restaurant food and beverages.
  • Provide recommendation and prepare wine choice for the guest.
  • To co-ordinate the service of food and beverage efficiently and accurately.
  • To report and follow up all maintenance defaults affecting efficient and professional delivery of service.
  • To involve with service related to VIP guests
  • To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the Outlet Manager/Assistant Outlet manager, followed by effective communication
  • To identify and carry out any specific training and development needs among the team
  • To perform and check all duties related to restaurant opening/closing check list
  • Perform any other reasonable duties as required by the Outlet Manager/Asst Outlet Manager
  • To carry out and supervise daily, weekly and monthly inventory
  • Responsible for cash float and cashiering
  • To maintain and order all the store requisition
  • To prepare and maintain Buffet Tags
  • To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Taipei/Group generally
  • To maintain all Hotel’s assets

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