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Boutique Concierge

Doha, Qatar

Boutique Concierge

  • Doha
  • Spa & Wellness Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Ensure that The Boutique is tidy, clean and appropriately stocked at all times
  • Must have a thorough understanding of Spa Soft, all treatments offered in the spa and all retail products
  • Ensure all products are with price tags
  • Responsible for security with The Boutique and being on the lookout for shoplifters
  • Must be a team player and assist all spa and hotel colleagues where necessary
  • Ability to perform opening and closing duties
  • Must have good telephone skills and follow required telephone etiquette
  • Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner
  • Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Senior Director of Spa & Wellness
  • Ensure a warm friendly welcome to all guests at all times

Requirements

  • Senior School qualification or equivalent is a must
  • Minimum 1 year of experience working in a service environment is a must   
  • Previous experience working in a retail environment will be an advantage
  • Previous experience working in a 5-star hotel environment will be an advantage
  • Previous experience in stock control and management will be an advantage
  • Good knowledge on computer systems is a must
  • Clear communication; effective verbal and written communication skills in English (minimum intermediate level). Arabic would be desirable
  • Ability to understand guest needs and expectations and to deliver superior customer service with little input from others

If you are interested in joining our team apply today! 

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