Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Butler

Abu Dhabi, United Arab Emirates, Abu Z¸aby [Abu Dhabi], United Arab Emirates

Butler

  • Abu Dhabi, United Arab Emirates
  • Rooms Division
  • Full time

Main Responsibilities:

  • Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.
  • Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets.  Replenish them on a daily basis until the guest's departure.
  • For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.
  • After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.  
  • Coordinate luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.
  • At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and standards.
  • Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.
  • Offer personalized wake-up to the room with tea or coffee as per guest requests.
  • Offer assistance to guests with shoe shining, packing and unpacking luggage, collecting and delivering laundry and dry cleaning.
  • Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions.

Requirements:

  • Preferably additionally languages
  • 2- 3 Years experience in the same filed
Closing date: Jul 30, 2021

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