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Chef de Rang / Cameriere di Sala - Season 2022

Lake Como, Italy

Chef de Rang / Cameriere di Sala - Season 2022

  • Lake Como
  • Food & Beverage Division
  • Temporary / Seasonal

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has under development over 40 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. Mandarin Oriental, Lago di Como is a sanctuary of calm, nestled on the sunny forest shores of Lake Como. 19th Century Villa Roccabruna is at the heart of the resort, which features a total of 21 rooms, 52 suites and two-stand-alone private villas, skilfully renovated to create a sense of modern Italian elegance with a subtle oriental charm. Idyllic lake views can be enjoyed from the resort‘s restaurants, which include L˜ARIA Restaurant, CO.MO Bar & Bistrot and the Pool Bar by the resort’s floating pool on the lake. The Spa at Mandarin Oriental, Lago di Como is the largest on the lake, with two private spa suites, two treatment rooms, a beauty studio, a next-generation Technogym fitness centre and a holistic heat and water experience area.

 

Chef de Rang

Duties and Responsibilities

  • Proactively welcoming and greeting all guests and visitors to the F&B Outlet
  • Seat guests offering them menus and drinks providing explanations of the menu and recommend wine as appropriate
  • Address special guest preferences recorded in guest history profiles
  • Handle guests’ complaints in a highly professional manner
  • Ensure all equipment, crockery, cutlery and glassware is cleaned regularly and to a high standard. 
  • Anticipate guest needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standards
  • Maintain high team focus by showing co-operation and support to all the colleagues
  • Attend daily communication meeting
  • Perform any other reasonable duties as required by the Restaurant Manager
  • Adhere to Safe&Sound procedures regarding Health & Safety and HACCP standards

Job Requirements

Mandatory

  • Luxury Resort F&B Outlets experience for at least 5 years
  • Proficiency in English, Italian and an additional language
  • Ability in multitasking and time-management
  • Excellent guest service attitude
  • Very passionate about food & beverages
  • Charming and outgoing personality with excellent manners and communication skills
  • Teamwork skills and attitude
  • Be keen to attend training sessions provided by management to develop skills.
  • Able to stand for extended periods of time
  • Good IT skills
  • Flexible schedules and working hours; willingness to work weekends and holidays required.

Desirable

  • HACCP Certificate
  • Tourism or Hospitality degree
  • International work experiences
  • Wine course certification

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