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Chief Steward 管事部经理

Guangzhou, Guangdong, China

Chief Steward 管事部经理

  • Guangzhou
  • Kitchen Division
  • Full time
  • Closing at: Dec 28 2022 at 23:55 HKT

Duties and Supporting Responsibilities:

  • Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement and company pillars.
  • Provide leadership and support for all stewarding colleagues.
  • Trains, evaluates and schedules Stewarding colleagues in accordance with the standards of the company policies and guidelines.
  • Hire, train, motivate, discipline, direct, and supervise the work of the colleagues in the Stewarding department.
  • Develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the colleagues.
  • Schedule all colleagues to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines.
  • Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.
  • Coordinate and insure the needs of the catering department with the managers of interrelated departments.
  • Prepare the payroll and gratuity reports as required.
  • The ability to attend regular catering meetings to obtain information of the upcoming contracted functions.
  • Attend and participate in all required meetings on a regular basis.
  • Monitor the colleague's appearance, attitude, and degree of professionalism to insure their strict adherence to Mandarin Oriental's standards.
  • Conduct monthly departmental meeting and provide a regular forum for improving departmental communication.
  • Take an active role in implementing safety procedures and following up within the department.
  • Perform other tasks or projects as assigned by hotel management and staff.
  • Carry out regular operating equipment and kitchen utensils inventories.
  • Set and regularly update stocks in all F&B outlets.
  • Ensures that each outlet is supplied with clean and dry operating equipment.
  • Ensures that the food production areas are supplied with clean and dry kitchen utensils.
  • Supervises night cleaning contractors in kitchen and back-of-house food and beverage areas.
  • Ensures that back-of-house cleaning schedules and garbage runs are strictly adhered to and areas are cleaned according to established standards.


Job Requested:

  • Minimum of 2 years’ experience in the same position in an international hotel.
  • Good communication of both spoken and written English and Chinese.
  • Strong leadership skill and interpersonal skill.
  • Strong sense of responsibility, serious and down-to-earth work.

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