Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

CLUB FLOOR MANAGER

Kuala Lumpur, Malaysia, Wilayah Persekutuan Kuala Lumpur, Malaysia

CLUB FLOOR MANAGER

  • Kuala Lumpur, Malaysia
  • Rooms Division
  • Full time

The Club Floor Manager is fully responsible for the successful day-to-day operation of the Club Floors and Guest Relations desk. Ensuring total quality management in all guest services areas and the achievement of the financial targets. Provides supervision, delegation, support and leadership in the Club Lounge in accordance with the objectives, performance and quality standards established by the hotel. 

 

Requirement

  • Degree or Diploma in Hotel Management

  • 3 years experience in a 4 or 5 star hotel in a similar capacity

  • At least 5 years hotel Front Office experience

  • A passion for delivering exceptional levels of guest service

  • Experience in room revenue control, budget planning and cost control

  • Excellent communications skills, fluent in any other languages is an advantage

  • Ability to exercise own discretion on executing certain tasks independently

  • Ability to define problems, collect data, establish facts and draw valid conclusions

  • Eager, enthusiastic and with a positive attitude

  • Must have working rights in Malaysia

 

 
Closing date: Jun 30, 2021

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