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Club Lounge Supervisor

Abu Dhabi, United Arab Emirates, Abu Z¸aby [Abu Dhabi], United Arab Emirates

Club Lounge Supervisor

  • Abu Dhabi, United Arab Emirates
  • Rooms Division
  • Full time
  • Closing at: Oct 31 2022 at 23:55 +04


Create and strategize duties and responsibilities of Club Lounge colleagues and ensure that work processes are in a logical order

Ensure proper staffing at all times

Ensure that Legendary Quality Experiences, policies and procedures are properly understood and followed through

Perform all aspects of colleague and training functions, including hiring, performance appraisals and counselling, coaching, training, disciplinary actions

Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of staff

To respond to changes in the Rooms function as dictated by the industry, company and hotel

Work very closely with other sub-sections of the Front Office to provide the Mandarin Oriental personalized service to the guests

To attend training sessions and meetings as and when required

Perform any tasks as assigned by the Management 

To monitor and control Club Lounge inventory effectively


Skills & requirements

Fluent proficiency in English and excellent communication skills

Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees

Able to multi-task

The ability to work well in a team environment

Experience working with Opera and Micros

Able to work rotating shifts, weekends and holidays

Dynamic and energetic

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