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Concierge Officer

Hong Kong

Concierge Officer

  • Hong Kong
  • Rooms Division
  • Full time
  • Closing at: Jan 31 2023 at 23:55 HKT

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. 


  • Provide a pro-active and enthusiastic arrival and departure experience
  • Make restaurant recommendations and reservations for hotel guests within or outside the hotel
  • Answer to guest queries by demonstrating first-hand knowledge, meticulous research and local expertise through description and superb recommendation
  • Handle confirmation and re-routing as well as purchase of airline tickets
  • Arrange sightseeing trips by limousine, coach or boat
  • Organize all transportation requirements for hotel guests
  • Arrange visa processing for in-house guests
  • Ensure that the Concierge Desk information is always up-to-date


  • Relevant experiences in guest services or hotels
  • Outgoing and friendly personality
  • Good communication skills in both English & Chinese
  • Good knowledge of Hong Kong and major Tourist attractions

For application, please submit online application at our company career website at or email to or WhatsApp 6011 0790.  

By applying to this position, you agree to Mandarin Oriental Hotel Group (“MOHG”) communicating with you and sending you information in relation to MOHG – in particular, you agree that MOHG may notify you of relevant human resources related matters, such as keeping you informed of new employment opportunities that may be of interest to you. 

Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

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