Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing




Cook ($500 sign on bonus)

Boston, MA, United States, Massachusetts, United States

Cook ($500 sign on bonus)

  • Boston, MA, United States
  • Main Kitchen
  • Full time
  • Closing at: Sep 30 2022 at 18:15 EDT

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.  Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality. 

Our Hotel

This position is located at Mandarin Oriental Boston. Holding both the AAA Five Diamond and the Forbes Five-Star awards, Mandarin Oriental, Boston enjoys a coveted location in beautiful Back Bay. With a sophisticated yet relaxed atmosphere, the hotel offers the perfect blend of luxury and style.


A Cook is responsible for assisting the Chef in planning, preparation and production of all food items for Mandarin Oriental, Boston. The candidate should be able to anticipate guests’ needs and address them accordingly in order to provide guests with a delightful experience. The Cook will report directly to the Executive Chef.

Essential Functions

  • Must be able to carry out the production of all dishes according to the prescribed recipes and specifications and ensure that the portion size, quality and personation of the dishes conform to the MOHG standards
  • Check and prepare the required mise-en-place
  • Ensure the proper handling and storage of food so as to keep spoilage at a minimum.
  • Keep the kitchen area clean and hygienic
  • Monitor refrigerators and kitchen equipment to ensure they are in working order
  • Set up the kitchen pass before each service following Chef’s requirements
  • Perform any other reasonable duty as required by the kitchen management
  • Handles complaints/enquires promptly and effectively. Recommends and develop solutions to meet our guests changings needs

Additional responsibilities

  • Complete daily cleaning schedule in accordance the MOHG Safe and Sound HACCP plan.
  • Record HACCP documentation and pass it on the manager when completed
  • Follow HACCP training provided by the manager
  • Be compliant with the MOHG safe and sound habits and routines.
  • Responsible for the working area to be cleaned and sanitized and the floor without debris
  • Adhere to all infectious disease protocols including but not limited to wearing PPE, masks, etc.

Each of the items listed is considered an essential function of the position.  However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position.  The Company reserves the right to alter the duties and responsibilities of the position. 

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and Experience

  •  High School Diploma or Equivalent
  •  Prior food service / hospitality experience required
  • Minimum of 5 years’ experience within a hotel kitchen in a similar role

Working with us means…

We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.

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Equal Employer Opportunity statement:

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group’s colleagues to perform their job duties may result in discipline up to and including discharge.


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