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Director of IT&T

Doha, Qatar

Director of IT&T

  • Doha
  • Information Technology & Telecommunications
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

Manage information technology and computer systems;

  • Plan, organize, direct, control and evaluate the operations of information systems
  • Develop and implement policies and procedures for electronic data processing and computer systems operations and development
  • Meet with operation team to discuss system requirements, specifications, costs and timelines
  • Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
  • Control the computer systems budgets and expenditures

Ensure technology is accessible and equipped with current hardware and software;

  • Troubleshoot hardware, software and network operating system
  • Be familiar with all hardware and software
  • Be familiar with network system
  • Provide orientation to new users of existing technology
  • Train colleagues about potential uses of existing technology
  • Train colleagues about new and potential use
  • Provide individual training and support on request
  • Provide recommendations about accessing information and support
  • Maintain current and accurate inventory of technology hardware, software and resources

Monitor and maintain technology to ensure maximum access;

  • Troubleshoot all technology issues.
  • Maintain log and/or list of required repairs and maintenance
  • Make recommendations about purchase of technology resources
  • Research current and potential resources and services
  • Provide network access to all colleagues
  • Install work stations and servers
  • Connect and set up hardware
  • Load all required software
  • Provide network accounts and passwords as required
  • Monitor security of all technology
  • Input and maintain IP addresses
  • Advise colleagues of security breach and/or security status
  • Identify and prepare hardware for disposal when appropriate
  • Ensure hardware is stripped and secured before disposal

Requirements

If you are interested in joining our team apply today!

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