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Director of Revenue Strategy

Hong Kong

Director of Revenue Strategy

  • Hong Kong
  • Sales & Marketing Division
  • Full time
  • Closing at: Sep 30 2022 at 23:55 HKT

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. 


  • In alignment with the Director of Commercial Strategy, sets the hotel’s strategic business direction by balancing financial objectives, managing the channels, and guiding the revenue strategies of the hotel.
  • Works with the Director of Commercial Strategy to develop and implement the hotel’s commercial (sales/selling/revenue) strategies to maximize hotel revenues, market share performance and profits.  Works with the Director of Marketing Communications to assist in putting together promotional packages.
  • Responsible for maximizing revenue and profit associated primarily with rooms, but also function space or total hotel revenue, e.g., Spa, as required.  Position is accountable for all transient, group and catering revenue maximization strategies, pricing, channel distribution, and positioning.
  • Identifies future revenue opportunities and effectively communicates strategies to the sales and marketing colleagues.
  • Oversees all the processes associated with Revenue Management, such as demand, revenue, forecasting, inventory management, channel management and proactive opportunity analysis.
  • Oversees the Revenue and Reservations Departments of the hotel and is responsible for the guidance and development of the respective teams.
  • Responsible for completing responsibilities for both hotels as needed: Mandarin Oriental, Hong Kong and the Landmark Mandarin Oriental under the shared services arrangement


  • must have a minimum of 5 years Director of Revenue Management experience with other 5 star luxury chain.
  • Ensures hotel’s third-party contract negotiations conform to MOHG’s Revenue & Distribution Management guidelines.
  • Ensures hotel’s commercial strategies conform to MOHG brand philosophies and goals.
  • Strategic approach towards maximizing revenue through use of historical data and analysis of the marketplace and demand generators, either geographically or special event related.
  • Able to create objectives and make strategic decisions and recommendations based on facts, market trends and experience/knowledge.
  • Effectively develop, implement, monitor, and control sales strategies and goals.
  • Analytical approach to problem solving utilizing data to make conclusions.
  • Comprehension of all transient segments, their respective sales processes, markets, demands, sales deployment, client development and goal setting process.
  • Comprehension of group sales processes and group sales demands.
  • Comprehension of the reservation sales processes for MOHG.
  • Able to train, manage and develop all direct reports to ensure successful execution of sales efforts; able to develop and deliver training to executives and other colleagues.
  • Strong leadership skills.
  • Effective time management, communication, and professional presentation skills.
  • Ability to multi-task and balance the priorities of the position. 
  • Comprehension of technical and managerial applications of Reservation, Sales, PMS and Revenue systems including but not limited to SMS, SynXis, Datavision (e.g., report creation), IDeaS and Delphi.
  • Knowledge in distribution platforms in Mainland China is required.

For application, please submit online application at our company career website at or email to or WhatsApp 6011 0790.  

By applying to this position, you agree to Mandarin Oriental Hotel Group (“MOHG”) communicating with you and sending you information in relation to MOHG – in particular, you agree that MOHG may notify you of relevant human resources related matters, such as keeping you informed of new employment opportunities that may be of interest to you. 

MOHG is an equal opportunity employer.  Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

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