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Director of Sales

Geneva, Switzerland, Genève, Switzerland

Director of Sales

  • Geneva, Switzerland
  • Sales & Marketing Division
  • Full time

Our Mission is to completely delight and satisfy our guests. We are committed to making a difference every day; continually getting better to keep us the best.

We are recruiting a pro-active Director of Sales to join our Sales & Marketing Department.

Job Description:

You will report to the Director of Sales & Marketing. The Director of Sales directly manages the Sales Team.

Oversee the overall sales strategies for the hotel and ensure that the Sales Team is effectively managed and their efforts are aligned with the hotel’s business goals and plans.

Major responsibilities 

  • Assisting DOSM in formulating and implementing sales strategies for maximising room and banquet revenue;
  • Direct Sales team and ensure they meet the targets set in the annual marketing plan;
  • Attend major local and overseas trade shows, hotel and tourist association meetings to identify market opportunities for the hotel;
  • Plan and where appropriate, execute sales trips to key existing market areas and identify new potential market areas.
  • Meet and entertain all influential clients and ensure there is follow-up on all discussed details;
  • Organize and accompany familiarization site inspection trips of the hotel by major clients;
  • Establish and maintain effective colleague and working relations both within the department and with other departments
  • Success will be measured by the sales results vs sales objectives of the managed account/market portfolio of the Director of Sales, as well as the portfolio result of the entire Sales Team.


Job Requirements:

  • Ideally 3-5 years experience in a 5 star hotel. Preferably already in a position within a luxury hotel in Geneva, in Switzerland or in Europe.
  • Previous Sales Manager experience of 3-5 years;
  • Is able to build and maintain relationships with internal and external guests;
  • Who is passionate about exceeding guest expectations;
  • Excellent (inter)personal, communication and presentation skills are required;
  • Hard working, able to work in a fast paced working environment and remain calm under pressure;
  • Native French speaker preferred or fluent as second language. Speak, read and communicate in a good level of English, German= a plus!
  • Must be of smart appearance with excellent personal hygiene standards.

Please note this is a full time permanent position


We provide a comprehensive Benefits Package which includes

  • Guest Hotel Experience for ColleaguesDiscounted Room Nights
  • Discount at F&B Outlets
  • 43 Paid Holidays including Bank & Public Holidays
  • Colleague Recognition and Reward Programmes
  • Exciting range of Learning and Development Programmes
  • Regular Colleague Social and Wellbeing Events
  • Opportunities for promotion and transfer across the Group

We are looking for enthusiastic individuals who possess the right attitude and passion to wow our guests!  If this is you, then apply here now !


In line with the requirements of Swiss Law, all applicants must be eligible to live and work in Switzerland. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Mandarin Oriental Hotel Group is an equal opportunity employer

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