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Director of Spa & Wellness

Doha, Qatar

Director of Spa & Wellness

  • Doha
  • Spa & Wellness Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Responsible for the development of the female and male hair salons, Spa, fitness and boutique yearly budget
  • Responsible for re-forecasting of the budget as and when is necessary
  • Responsible for the financial performance of the spa and related departments
  • Responsible for the compilation of the Spa monthly profit and loss account and statistics
  • Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan
  • Responsible for the development of marketing strategies for the Spa & Wellness department
  • Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa & Wellness division
  • Oversee the recruitment, induction, training development, appraisal and discipline of all spa & wellness colleagues
  • Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood
  • Pass on any learned knowledge from shows or training, thereby being an avenue for industry information


  • University graduate will be an advantage
  • Vocational Diploma in Body & Beauty therapy will be an advantage
  • Prior experience with SpaSoft system will be an advantage
  • Minimum of 3 years’ experience in the same role
  • Previous experience working in a 5-star hotel environment or a stand-alone Spa is a must 

If you are interested in joining our team apply today!

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