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Doorman

Abu Dhabi, United Arab Emirates, Abu Z¸aby [Abu Dhabi], United Arab Emirates

Doorman

  • Abu Dhabi, United Arab Emirates
  • Rooms Division
  • Full time

Main responsibilities

  • Welcomes the guests upon their arrival in a friendly and caring manner according to the Emirates Palace standards and opens hotel door for all incoming guests.
  • Opens car door for all guests coming out of a taxi or car, provides assistance with their luggage and brings it to the hotel in an efficient and timely manner to ensure guest satisfaction.
  • Handles guest requests in a polite and efficient manner such as calling a taxi or giving directions, refers requests to relevant staff if needed to ensure customer satisfaction. 
  • Keeps abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guests.
  • Controls the traffic ensuring that there are no vehicles blocking the hotel entrance.
  • Hoists and lowers the flags according to the hotel procedures.
  • Maintains cleanliness and tidiness of hotel main entrance area, takes corrective actions if needed.
  • Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.

Skills & Requirements

  • Preferably experience within the Concierge Department of a luxury hotel; 
  • Excellent written and verbal English communication skills; 
  • Preferably one additional language;
  • Computer knowledge. 
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