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Duty Manager 值班经理

Shanghai, China, Shanghai, China

Duty Manager 值班经理

  • Shanghai, China
  • Rooms Division
  • Full time

Scope of Position

It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the front office operations. Be pro-active, creative and results driven. The Duty Manager is responsible for, but not limited to, the overall hotel operations in the absence of an Executive Committee member. In the absence of the Front Office Manager and the Assistant Front Office Manager this position provides direction and leadership to the Front Office team to maximize revenue opportunities and guest satisfaction levels to the standards set by the Group.  Duty Manager works very closely with the Housekeeping Management team as well as the Executive Apartment Management team to ensure successful delivery of Mandarin Oriental’s exceptional service to our guest and successful Rooms operation.


Degree in Hotel Management                  

3 years hotel management work experience in a hotel of similar deluxe standing             

Experience in dealing with all levels including owners, corporate officers, support staff and all hotel employees

Excellent overall communication skills

Able to multi-task

The ability to work well in a team environment                            

Must possess a good verbal command of English and Mandarin Language












Closing date: Mar 24, 2022

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