Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Ebony Supervisor 西餐厅主管

Guangzhou, Guangdong, China

Ebony Supervisor 西餐厅主管

  • Guangzhou
  • Food & Beverage Division
  • Full time
  • Closing at: Jan 31 2022 at 23:55 HKT

Duties and Supporting Responsibilities:

  • To be able to lead and communicate with his/her colleagues during the restaurant operation.
  • To supervise and participate in running of an efficient and profitable operation in the areas for which you are responsible. Liaise with your outlet manager to actively encourage a professional and dedicated team.
  • To assist the Outlet Manager/Asst Outlet Manager in enabling colleagues to achieve the service and product delivery standards consistently always with a high degree of client care and service.
  • Oversees the set-up and operation of a station/section in a restaurant.
  • To involve with service related to VIP guests.
  • To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the Outlet Manager/Assistant Outlet manager, followed by effective communication.
  • To identify and carry out any specific training and development needs among the team.

 

Job Requested

  • Minimum of 1-2 years of relevant guest services experience in luxury hotels.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible & reliable.
  • Works well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

 

工作职责/职位描述:

  • 在日常运营当中能够很好的领导员工及与员工沟通。
  • 管理,组织和参与到所负责的区域有效的完成工作,和上司保持联络并积极鼓励大家成为专业的团队。
  • 协助餐厅经理和副经理,促使同事们总是能够提供高质量的服务给我们的客人。
  • 监督摆台和每个餐厅每个区域的运作。
  • 迅速,高效地位客人提供服务。
  • 参与VIP客人的服务。
  • 对客人的需求有前瞻性,确保在经理和副经理不在的时候做出恰当的行动和有效的沟通。
  • 鉴别和执行任何团队发展所需的特殊的培训。

 

岗位要求:

  • 至少1-2年奢华酒店对客服务经验。
  • 良好的相关岗位工作记录,有创造忠诚顾客为酒店创造收益,节约成本的能力。
  • 较强的交际与解决问题的能力。
  • 责任心强,值得信赖。
  • 能在压力与快速的工作节奏下很好的完成工作。
  • 有团队精神。
  • 沉稳冷静,彬彬有礼,专注于顾客的需求 。
 

Apply Now

Not You?

You will now be directed to a page to complete your application