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Engineering Coordinator

Boston, MA, United States, Massachusetts, United States

Engineering Coordinator

  • Boston, MA, United States
  • Engineering Division
  • Full time
  • Closing date: Sep 30 2021 at 23:55 EDT

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.  Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality. 

Our Hotel

This position is located at Mandarin Oriental Boston. Holding both the AAA Five Diamond and the Forbes Five-Star awards, Mandarin Oriental, Boston enjoys a coveted location in beautiful Back Bay. With a sophisticated yet relaxed atmosphere, the hotel offers the perfect blend of luxury and style.


It is the mission and intent of this position that the Engineering Coordinator will take full responsibility for assisting in the coordination of operating, maintaining & repairing all of the facilities equipment in accordance with Mandarin Oriental corporate guidelines and ensure compliance to all local, state and federal regulations.

The Engineering Coordinator is responsible for assisting with the safety and comfort of all guests, colleagues and visitors of Mandarin Oriental, Boston and assisting in the coordination of all maintenance & repair of the facilities equipment.

Essential Functions

  • Provide professional administrative support to the Chief Engineer and or Assistant Chief Engineer.
  • Design and maintain a hard copy filing system.
  • Prepare and update the Engineering Technical Library.
  • Update HOTSOS computerized management system. This includes all data processing for initial start-up of HOTSOS and day to day update.
  • Schedule meetings, seminars, training etc.
  • Answer phone calls, messages and voicemails in a timely manner.
  • Coordinate with Assistant Chief Engineer regarding the distribution of work order requests from various departments including residential services.
  • Participate in meetings, seminars, training etc.

Education and Experience

  • A minimum of 2-5 years of Administrative background.
  • Must possess excellent typing skills.
  • Must possess excellent knowledge of computer programs such as Microsoft Office, Windows, Outlook, Access etc. (latest version)
  • Must possess excellent coordination skills to conduct multiple tasks.
  • Must possess the ability to handle a fast-paced environment.

Working with us means…

We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.

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Equal Employer Opportunity statement:

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group’s colleagues to perform their job duties may result in discipline up to and including discharge.


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