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Events Intern - Stage curriculare

Milan, Italy

Events Intern - Stage curriculare

  • Milan
  • Sales & Marketing Division
  • Internship
  • Closing at: Dec 1 2021 at 06:55 HKT

PURPOSE:

Coordinates all aspects of catering events as assigned by Events Manager and all related information to hotel colleagues in an accurate and timely manner.

JOB FUNCTIONS (ASSISTANCE) :

  • Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
  • Work closely with the sales team in regard to turnover and information
  • Work closely with vendors for catering events
  • Creatively up-sell services and food for all events
  • Generates Banquet Event Orders
  • Generates Group Resumes
  • Generates business correspondence
  • Generates function room diagrams
  • Utilize Delphi system for accurate blocking of events, groups, traces, and generation of BEOS
  • Obtain guarantees for food and beverage functions
  • Check Delphi Daily and Weekly reports
  • Obtain necessary approvals/permits/insurance certificates for events that are required
  • Chair pre-conference and post-conference meetings
  • Attend daily departmental meeting
  • Attend daily BEO meeting
  • Communicate all group information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner
  • Entertain clients, as appropriate
  • Maintain an active trace system for all assigned groups
  • Remain available to hotel colleagues via radio while on property and via hotel provided cellular phone/BB at all times
  • Audit banquet checks for assigned groups
  • Contract business with approved vendors, as appropriate
  • Approve payment and provide backup for contracted vendor business
  • Coordinate all aspects of events as assigned by Director of department to include but not limited to:
  • Food and beverage requirements
  • Timing of events
  • Audio visual requirements
  • Special attention guests
  • Room type allocation
  • Rooming list when applicable
  • Amenities
  • Function room setup
  • Group transportation when applicable
  • Type of check-in, check-out to include satellite check-in when applicable
  • Special meal requests
  • Arrival/departure manifests
  • Bag pulls when applicable
  • Luggage storage when applicable
  • Complimentary rooms
  • Billing instructions
  • Authorized signatures
  • Room deliveries
  • Telephone and internet requirements
  • Box storage and delivery
  • Power requirements
  • Security requirements
  • Key requirements
  • Expected F&B outlet usage
  • Group hospitality/office/registration desk requirements
  • Business center requirements
  • Entertainment
  • Leisure activities
  • Décor (to include floral) requirements
  • Refer business to approved suppliers of service/products, as necessary

Perform additional duties as assigned by Director of department to include but not limited to:

  •  Chair daily departmental meetings
  •  Chair daily BEO meetings
  •  Attend daily communications meeting

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