F&B Host/Hostess - Season 2022

Duties and Responsibilities

• Taking reservations accurately where necessary while keeping track of guests’ preferences
• Set up the bar/restaurant reception area
• Greeting and seating guests and visitors according to MO standards
• Address special guest preferences recorded in guest history profiles
• Handle all reservations and guest enquiry of the bar/restaurants in a timely manner
• Ensure the menus are up-to-date and in excellent condition
• Anticipate guests’ needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standards
• Maintain high team focus by showing co-operation and support to all the colleagues
• Perform all administrative tasks designated by management
• Attend daily meeting
• Perform any other reasonable duties as required by the Director of Food & Beverages
• Adhere to Safe&Sound procedures regarding Health & Safety standards

Job Requirements

Mandatory

• Luxury Hotel/Resort experience for at least 2 years
• Proficiency in English, Italian and an additional language
• Ability in multitasking and time-management
• Excellent guest service attitude
• Charming and outgoing personality with excellent manners and communication skills
• Teamwork skills and attitude
• Be keen to attend training sessions provided by management to develop skills.
• Able to stand for extended periods of time
• Good IT skills
• Flexible schedules and working hours; willingness to work weekends and holidays required.

Desiderable

• Tourism or Hospitality degree
• International work experiences
• Previous work experience in luxury F&B Outlets