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F&B Outlet Manager - Season 2023

Lake Como, Italy

F&B Outlet Manager - Season 2023

  • Lake Como
  • Food & Beverage Division
  • Full time

Duties and Responsibilities:

  • Motivate, train and supervise all F&B Outlet colleagues
  • Ensure that Legendary Quality Standards, policies and procedures of Mandarin Oriental, Lake Como are properly understood and followed through among the Team
  • Ensuring that Outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
  • Conduct all the outlet staff meetings
  • Identify and carry out any specific training and development needed among the team
  • Ensure that restaurant team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
  • Ensure that the F&B Outlet grooming and hygiene standards are always met
  • Deal with guest complaints according to MO standards
  • Take special care of VIP Guest
  • Ensure that tables are arranged and set up accordingly
  • Ensure that service stations are correctly arranged and set-up
  • Ensure that all staff are familiar with correct billing procedures
  • Performs a variety of other duties as assigned.



  • Minimum of 2 years experience in an F&B Management position in luxury hotel/restaurant environment
  • Reading, writing and oral proficiency in Italian and English language. The knowledge of a third language is a plus.
  • Tourism or Hospitality degree
  • In-depth knowledge of food, wine and beverages
  • International work experiences
  • Excellent attention to details and guest service attitude
  • Charming and outgoing personality with excellent communication skills
  • Multitasking and Teamworking excellent ability
  • Good IT Skills
  • Flexible schedules and working hours; willingness to work weekends and holidays required.

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