Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing




Floor Manager - The Aubrey

London, United Kingdom

Floor Manager - The Aubrey

  • London
  • Food & Beverage Division
  • Full time

We have an exciting opportunity to join the Front of House team as Floor Manager at one of London’s most anticipated Restaurant openings of the year, The Aubrey.

The Aubrey is a Japanese Izakaya & Bar concept with 132 covers and a private dining room serving brunch, dinner and late night drinks. Our menu features classic dishes from Japanese cuisine, in interpretations that adapt and change with the seasons.

The restaurant has been created as a partnership between Maximal Concepts and Mandarin Oriental Hyde Park, London. Maximal Concepts is a Hong Kong-based company that has since expanded to locations including Singapore, Las Vegas and Vancouver. 

We are looking for engaging, passionate and kind Floor Manager to bring this new concept to life. Previous experience in a similar role and within a fast paced environment would be a distinct advantage. You will learn from some of the best in the industry. We encourage personal development and opportunities to grow within Mandarin Oriental are endless.

You will be able to embody five-star service and our Oriental heritage. A passion and interest in Japanese cuisine and service is desirable alongside a genuine desire to provide a welcoming, tailored and unforgettable dining experience for our guests.

About the role:

  • You will deliver the highest standards of hospitality and service 
  • To perform all duties relating to the opening and closing of the restaurant, allowing efficient and proactive service.
  • To be in total control of service, knowing the allocation of colleagues on duty, always using correct table number and position numbers. To ensure that the station is never left unsupervised by the supervisor.
  • To have a full and complete knowledge of the product served in The Aubrey in order to take ownership of the highest possible display of knowledge in the restaurant
  • Ensure that guest history and preferences are constantly updated in Seevenrooms. To recognize all regulars and be aware of their likes and dislikes.

Prior experience in a high volume bar environment is desirable and a true passion for service is a must. 

We offer our colleagues benefits including:

  • Competitive salary within the luxury London hospitality industry
  • Team member discounts on hotel stays and dining across the group
  • Free laundry and complimentary meals whilst on duty
  • Colleague recognition and reward programmes
  • An exciting range of learning and development programmes
  • Opportunities for promotion and transfers across the group
  • Colleague social events and wellness programmes


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Apply Now

Not You?

You will now be directed to a page to complete your application