Front Office Agent - Apartment 公寓前厅接待

Scope of Position

The Front Office Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk services

Requirements                          

• Hotel Management School Graduate                                  
• Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees
• Excellent overall communication skills
• Able to multi task
• The ability to work well in a team environment
• Strong desire to provide excellent guest service
•  Able to stand for extended periods of time                              
• Must possess good command of written and verbal English Language
• Must possess good command of written and verbal Mandarin Language
• Must have basic hotel operation knowledge
• Possess a pleasant and outgoing personality

职责范围

前厅接待需根据个性化优质服务体验，通过提供迅速有礼的前台服务满足和超越客人的期望。

职位要求