Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Front Office Agent - Apartment 公寓前厅接待

Shanghai, China, Shanghai, China

Front Office Agent - Apartment 公寓前厅接待

  • Shanghai, China
  • Rooms Division
  • Full time

Scope of Position

The Front Office Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk services

Requirements                          

  • Hotel Management School Graduate                                  
  • Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees
  • Excellent overall communication skills
  • Able to multi task
  • The ability to work well in a team environment
  • Strong desire to provide excellent guest service
  •  Able to stand for extended periods of time                              
  • Must possess good command of written and verbal English Language
  • Must possess good command of written and verbal Mandarin Language
  • Must have basic hotel operation knowledge
  • Possess a pleasant and outgoing personality

职责范围

前厅接待需根据个性化优质服务体验,通过提供迅速有礼的前台服务满足和超越客人的期望。

职位要求 

  • 酒店管理学校毕业   
  • 有经验来处理各个层面,包括业主,管理者,支持员工和所有酒店同事
  • 良好的交流技巧
  • 有能力处理多项工作和任务
  • 可以在团队的环境里努力地工作
  • 有强烈地为客人提供优质服务的愿望
  • 可以承受延长时间的工作       
  • 必须拥有良好的中英文口语读写能力
  • 拥有基本酒店营运知识
  • 拥有友善和外向开朗的个性
 
Closing date: Sep 13, 2021

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