Hotel Manager 酒店经理

Welcome to Mandarin Oriental Colleague Journey

Mandarin Oriental is an award-winning owner and operator of luxury hotels and residences in some of the world’s most sought-after destinations. Our properties are positioned amongst the leaders in their local markets delivering contemporary luxury and a unique sense of place while reflecting the Group’s oriental heritage. We are dedicated to delighting our guests and to delighting our colleagues. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Mandarin Oriental Pudong, Shanghai is located on the bank of the Huangpu River. the hotel is compatible with Chinese and Western cultures, and it is the first luxury hotel opened by the Mandarin Oriental Hotel Group in the economic capital of China – Shanghai.

We need Hotel Manager who not only can formulate and implement hotel operation strategies, but also can learn the unique charm and experience of Mandarin Oriental.

Scope of Position

This position deputizes for the General Manager and will be responsible for operating profitably a dynamic and efficient hotel operation through direct supervision of the day to day functioning of the hotel, technical guidance and direction of personnel and control of the resources at hand in order to obtain the budgeted goals as a minimum standard.

Requirements

• Hospitality Management graduate or other related disciplines
• At least 12 years hotel operational experience
• Minimum 5 years at Executive Committee level
• Strong operation background
• In depth knowledge of Food & Beverage and Rooms division
• Knowledge of Revenue management, and reservations
• Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees
• Excellent overall communication skills
• The ability to work well in a team environment
• Must possess a good written and verbal command of the English language
• Knowledge on contract skill experiences
• Knowledge efficiency on complain handling situation
• Excellent analytical skills
• Excellent leadership skills
• Excellent planning, organizing, time management skills