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Human Resources Manager

Luzern, Switzerland, Luzern, Switzerland

Human Resources Manager

  • Luzern, Switzerland
  • Administration & General Division
  • Full time

We’re looking for a Human Resources Manager to join the pre-opening team at Mandarin Oriental Palace, Luzern.

The iconic Hotel Palace Luzern first opened in 1906 and is located in the heart of the city, on the shores of Lake Lucerne. The multi-million-dollar renovation will include the restyling of all guestrooms and suites, the redesign of the public areas, restaurants and bars as well as the landscaping of the outdoor grounds. Following the completion of the renovation, Mandarin Oriental Palace, Luzern will comprise 146 rooms and suites offering excellent views of the lake and mountains. There will be a restaurant and a bar together with a variety of social and meeting facilities and a spa and fitness room.

The Human Resources Manager will be responsible for the following duties:

  • To support, develop, implement, and adhere to corporate & hotel Human Resources policies and procedures.
  • To understand and assist in the preparation of the hotel Human Resources Budget and Business Plan.
  • To manage all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs.
  • To provide specialized Human Resources support (coaching, counselling, performance management etc.) to Department Heads and colleagues in order to achieve the hotel strategic business objectives.
  • To manage all employees’ procedures with regard to starters, transfers, promotions and variations plus leavers.
  • To ensure that all Human Resources administration procedures are carried out in accordance with hotel and legal requirements.
  • To complete day to day personnel administration in response to requests and action plans.
  • To manage and administer Disciplinary & Grievance procedures in conjunction with the Director of Human Resources.
  • To manage effective employees’ relations regarding employee welfare, health, hygiene, and safety are maintained.
  • To oversee the day-to-day HR operations and the workflow of the department.

What we are looking for:

  • Must have a previous experience in a similar role within luxury hospitality.
  • Effective time management, communication, and professional presentation skills.
  • Quality driven with a passion for excellence.
  • Must possess excellent organizational, administrative and interpersonal skills
  • Approachable, open-minded and fair
  • Ability to multi-task and balance the priorities of the position.
  • Excellent knowledge of German and English.

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