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In Room Dining Waiter/Waitress

Prague, Czech Republic, Praha, hlavní mesto, Czech Republic

In Room Dining Waiter/Waitress

  • Prague, Czech Republic
  • Food & Beverage Division
  • Full time

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Mandarin Oriental, Prague is housed within a former 14th century monastery, and it is both a five-star luxury hotel and a wonderfully preserved piece of history. Blending contemporary design with period features, we offer a truly unique hotel experience. All 99 rooms at Mandarin Oriental, Prague, reflect a sense of tranquillity and sophistication. Bright large spaces and open windows offer breezy views of the courtyard and city. 

It is another world. A world of oriental luxury and the most attentive service. A world that is all about our guests.  

We are looking for an In Room Dining Waiter/Waitress to join our great team in Prague.

About the role:

An In Room Dining Waiter is responsible for providing an efficient and friendly service of food and beverage, ensuring guest satisfaction is achieved throughout their room service experience.

Responsibilities in the role will include, but not be limited to:

  • To ensure that “mis en place” is completed shift to shift and during service in order to provide an efficient service
  • To ensure a full knowledge of the room service menu and wine list to respond or amend guests requests to their full satisfaction
  • To ensure that the room service department is always kept clean and in appropriate order
  • To assist and prepare all VIP amenities to deliver them in compliance with our Legendary Quality Standards
  • To ensure that all service steps are performed to reach guest satisfaction and to comply with our Legendary Quality Standards
  • To prepare all orders in compliance with hotel standards and food & beverage specifications
  • To deliver service in-room according to hotel standards and guest requirements in a friendly, courteous, and efficient manner
  • To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance (incl. nametags) and hygiene standards are an example for the team, demonstrating a professional image for our guests

You must be passionate about guest service, have a previous experience in a similar role from a luxury environment and have outstanding interpersonal skills with an energetic and vibrant personality. You must have excellent communication skills and be fluent in English. EU working permission needed.

We provide a comprehensive benefits package which includes motivating salary conditions, attractive working environment, very nice international team of colleagues, possibility of foreign transfer, interesting employee benefits, and others.

 

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