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Income Auditor

Boston, MA, United States, Massachusetts, United States

Income Auditor

  • Boston, MA, United States
  • Accounting & Finance Division
  • Full time

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.  Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality. 

Our Hotel

This position is located at Mandarin Oriental Boston. Holding both the AAA Five Diamond and the Forbes Five-Star awards, Mandarin Oriental, Boston enjoys a coveted location in beautiful Back Bay. With a sophisticated yet relaxed atmosphere, the hotel offers the perfect blend of luxury and style.

Strategic Intent

It is the mission and intent of this position that the incumbent will assist the Director of Finance & Assistant Director of Finance in compiling & analyzing data related to all Revenue generating facets of the hotel credit and related decisions for the Hotel.  This individual will present suggestions for improvements and meaningful solutions to daily revenue and adjustment issues, as they occur.

Scope of Position

This position performs all of the daily audit procedures necessary to ensure the balance & accuracy of all the financial operations and corresponding records of the Mandarin Oriental, Boston.  Responsibilities include preparation of various daily reports, assisting in general ledger and month end closing activities and reporting and working closely with all revenue generating departments to ensure accurate daily reporting of Revenues for the Hotel.  This individual must ensure adherence to proper revenue policies & procedures in accordance with all GAAP, Governmental & Mandarin Oriental Hotel Group Standards.

Organizational Structure

The Income Auditor reports to the Director of Finance.

Duties and Responsibilities

  • Verifies and ensures the accuracy of Front Office, Food and Beverage and other revenue activities
  • Balances on a daily basis the cash, direct bill, credit card and other revenue related accounts
  • Maintains accurate up to date reference documentation regarding all hotel standard rates, group and special rates, packages and promotions offered by the Mandarin Oriental, Boston
  • Performs daily all items on Income Audit Checklist
  • Performs daily audits of banquet checks, event orders, cover counts and guarantees to ensure accuracy and completeness of information and billing
  • Reviews adjustments, miscellaneous charges & related slips on a daily basis to ensure appropriateness and conformity to established procedure, initiates correction where necessary, reports deviations to management
  • Submits all allowance vouchers to appropriate management for review and approval
  • Prepares Daily Revenue Report, with supplemental detail & schedules for management review
  • Prepares various daily, weekly and monthly reports on a timely basis to provide management with timely & accurate numbers on which to base decisions
  • Investigates and corrects errors and discrepancies discovered in the audit process
  • Ensures accuracy and timeliness of audit completion
  • Assists in the investigation of overages/shortages that may be discovered by the audit or General Cashier
  • Assists General Cashier in performance of house bank audits, as necessary
  • Recommends procedural changes where necessary to correct deficiencies
  • Performs monthly reconciliation of Balance Sheet Accounts
  • Assists in the end of month closing activities; prepares and inputs corresponding journal entries accordingly
  • Ensures adherence to all GAAP, Governmental Tax and Mandarin Oriental, Boston guidelines, policies and procedures
  • Other duties as assigned



  • Experience in Hospitality Accounting Proficiency with all Windows Based software Applications. 
  • Experience with Datavision, SunSystems, Springer Miller, Infogenesis, Shift 4 is a plus
  • Strong level of proficiency in Excel
  • Effective time management, organizational and communication skills
  • Able to work independently and adapt to complex systems
  • Strong Team Player, enthusiastic to learn and accomplish the Finance Department & Mandarin Oriental Overall Goals.
  • Ability to work flexible schedule to include weekends and holidays


Bachelors Degree in Accounting, Finance, Hospitality or other business related field of study

Working with us means…

We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.

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Equal Employer Opportunity statement:

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group’s colleagues to perform their job duties may result in discipline up to and including discharge.

Closing date: Aug 31, 2021

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