IT Coordinator 资讯科技协调员

Scope of Position
The Information Technology （IT） Coordinator is responsible for supporting the overall hotel’s IT operations. This includes day to day technological support in guest rooms, meeting spaces and back of the house colleague support.
Requirements

• Ability to work overtime and at flexible hours
• Experience in troubleshooting Windows OS
• Effective verbal and written communications
• Planning and organizational skill
• Team Oriented
• Excellent Customer Service Skills
• Flexibility （multiple projects/frequent interruptions）
• Ability to work with minimal supervision
• Experience in a luxury hospitality or residential environment
• Experience in hospitality applications such as Property Management System, Point Of Sales System, Sales and Catering System, etc…
• Some experience with servers and networking

职责范围

资讯科技部员工负责支持整个酒店的IT营运。包括日常对客房，会议室和后区同事的技术支持。

职位要求

• 能适应加班和调班
• 具备Windows操作系统故障处理经验
• 具备口语和书面语言交流能力
• 计划和组织技能
• 团队合作精神
• 优秀的客户服务技巧
• 具备灵活性（当同时处理多项工作及经常遭遇打断时）     
• 最少监督下的自行工作能力

• 在豪华酒店或公寓的工作经验
• 有PMS，POS，SC及其他酒店系统的经验
• 具备服务器及网络的管理经验