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IT Manager

Lake Como, Italy

IT Manager

  • Lake Como
  • IT & Telecommunications Division
  • Full time

Standard Tasks


• To manage daily IT&T needs and requests


• Being responsible for the resort IT&T systems with the support of the Cluster Director of IT


• To be conversant with the Cluster IT&T Director responsibilities


• To be responsible for all computer equipment and computer room cleanness and tidiness, ensuring that all documents, master software and spares are organized in such a way that they are readily available.


• Provide First line support to Colleagues and Guests


• Ensure that systems are physically secure and data is password protected.


• Ensure that Antivirus software is installed, kept up to date and operational, so as to protect the resort/office systems.


• To follow the guidelines given in any standards and other documentation produced by the region or the group.


• Ensure all local procedures and reporting comply with all MOHG Policies and Procedures and assist internal and external audit personnel in validating compliance.


• Assist for purchases of hardware and software.


• Assist the Cluster Director of IT&T for all IT related projects within the resort.


What we are looking for?


  • Excellent organization skills
  • Ablity to deliver high quality customer service
  • Good communication and problem solving skills
  • Enthusiasm and passion for IT, with focus on personal development
  • Good initiative and ability to work under pressure within tight deadlines
  • Have a flexible ‘can-do’ attitude



The ideal candidate has:


  • Previous experience of PC hardware and PC set-up procedures
  • Previous experience of Servers and set-up procedures
  • Excellent communication skills both written/verbal;
  • Fluency in Italian and English is mandatory
  • Highly organized and proactive skills
  • Ability to deliver high quality customer service
  • Good initiative and ability to work under pressure
  • Prior experience in luxury hospitality would be a plus



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