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IT&T Officer / Executive

Jakarta, Indonesia, Jakarta Raya, Indonesia

IT&T Officer / Executive

  • Jakarta, Indonesia
  • IT & Telecommunications Division
  • Full time
  • Closing at: Aug 31 2022 at 23:55 +07

Duties and Responsibilities

  • As appropriate to work with both internal and external resources to assist in the build and maintenance of the IT infrastructure.
  • To work with the appropriate resources to ensure the continuous availability of technology solutions put in operation for the hotel.
  • To assist with the development and maintenance of vendor relationships.
  • To assist with the development and implementation of all appropriate policies and procedures for the Network infrastructure activities.
  • To ensure all Hotel systems are working well and assist all Mandarin Oriental, Jakarta colleagues with day to day issues and when required, take support calls out of hours.
  • To support all activities of the Information Technology & Telecommunication Manager and deputize him/her in his/her absence.
  • To ensure all guest rooms have working HSIA.
  • To assist hotel guests with the HSIA (Wire and Wireless).
  • To assist proactively all hotel guests with all other IT & T related issues.
  • To maintain the HSIA and Systems Management band-within the hotel.
  • To manage the hotel guest’s laptops and printers when requested by the guest.
  • To ensure all hotel guest room equipment is in working order and presentable.


  • Strong knowledge and skill in Configuring CISCO Router and Switch.
  • Strong knowledge and skill in Window 2003 server (Active Directory).
  • Effective and proactive in verbal and written communication.
  • Team oriented and cooperative.
  • Thoroughly customer focused.
  • Functional and technical skills.
  • Excellent analytical problem solving skills.
  • Able to work concentrated and effective under pressure.
  • Possess a friendly, energized and outgoing personality.
  • Proficient in written and spoken Indonesia and English.
  • High level of confidentiality and company loyalty Ability to Travel

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