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Learning & Development Manager

Prague, Czech Republic, Praha, hlavní mesto, Czech Republic

Learning & Development Manager

  • Prague, Czech Republic
  • Human Resources Division
  • Full time

Mandarin Oriental, Prague is housed within a former 14th century monastery, and it is both a five-star luxury hotel and a wonderfully preserved piece of history. Blending contemporary design with period features, we offer a truly unique hotel experience. All 99 rooms at Mandarin Oriental, Prague, reflect a sense of tranquility and sophistication. Bright large spaces and open windows offer breezy views of the courtyard and city.

Play a key role in the Human Resources team to support the luxury experience our guests from around the world enjoy at one of the world’s best hotels.

We need a Learning & Development Manager to keep our teams happy, trained and motivated.

It’s the perfect place to broaden your understanding of what it means to be a Learning & Development Manager, because we have so many businesses within our business – restaurants, rooms, spas and bars.

As a Learning & Development Manager you will provide specialist Learning & Development support to hotel management and colleagues to achieve hotel and company strategic business objectives and implement and maintain Hotel and Company Learning & Development policies and procedures

As a Learning & Development Manager you will be responsible to:

• To identify, establish and monitor operational, supervisory, and managerial Learning and Development needs and requirements, and provide regular feedback to Human Resources Manager
• To support the activities of departmental managers and the Company, and to ensure that all Learning &Development activities are geared towards the achievement of the hotel strategic objectives
• To play an active part in Fire, Health & Safety trainings, and Food Hygiene training to ensure that all legislation is adhered to; as well as recorded and reviewed in conjunction with the FLHSS Manager where applicable
• To deliver Hotel Orientation Programme for all new starters in accordance with hotel and company standards and procedures
• To train and support the departmental service quality training ensuring LQE are adhered to
• To produce a Learning & Development calendar encompassing operative, supervisory, and managerial Learning & Development activities and make sure it is followed
• To be responsible for proper recording of all Learning and Development activities

You must be passionate about training, have a previous experience in the same role and have outstanding interpersonal skills with an energetic and vibrant personality. You must have excellent communication skills and be fluent in English. Communication in Czech language is preferred.

EU working permission needed

We will provide you with a comprehensive benefits package which includes motivating salary conditions and benefits, attractive working environment in the very heart of Prague, great international team of colleagues, further growth and development with possibility of foreign transfers.

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