Learning & Development Manager

Al Faisaliah Hotel features stunning spaces that echo the warmth of Arabian hospitality interlaced with a luxurious weave of gracious elegance. The 224 rooms and suites offer inspiring architectural detail, blended with the warmth of a residential design ethos.

Responsibilities

• It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
• MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.
• It is part of your role and your responsibility to fully support all learning and development activities.

Skills & Qualifications

• Vocational Diploma in Hospitality or Human Resources OR
• Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management / Human Resources
• Certification in Adult Learning or similar preferred
• Certified in facilitating Leadership programs by a multinational Hotel Group
• Minimum 2 year of experience working in a 5-star hotel environment.
• A minimum of 2 years of experience in a similar L&D role at manager level or 3 years as Training Manager or similar role
• Able to use an HR Information System to manage training records and needs
• Some operational experience in a hotel preferred – any department
• Facilitating Leadership programs for senior managers
• Able to communicate fluently in English both verbal and written.
• Able to do a Training Needs Analysis by department and for the hotel
• Able to write targeted workshops to meet specific needs
• Able to coach managers as needed
• Able to demonstrate and explain the reasoning behind training required
• Able to follow up on training conducted and measure outcomes against agreed criteria.