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Learning & Development Officer

  • JR-00585
  • People & Culture
  • Full time
  • Mandarin Oriental, Kuala Lumpur

General

  • To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training.
  • To ensure that all training records are properly filed and kept updated.
  • To ensure that an effective control system is established to control the booking of the training rooms, training equipment and materials.
  • Ensure effective implementation of the IMS policy and procedures.
  • Ensure continuous training and awareness of the IMS system.
  • Ensure OTPs are monitored and acted upon
  • Identify areas of improvement through CPAR or suggestions
  • Ensure operational compliance to legal regulations and other requirements.
  • Identification of new activities that are in relation to EASI and HIRADC.

Departmental

  • Assist and coordinate the preparation of colleague’ nomination for Learning & Development plan in accordance with the Hotel’s Learning & Development policy
  • Assist in the preparation of training room facilities for the colleagues requesting the use of the training rooms.
  • To ensure that all training records are input into the Learning Development Information System and to generate monthly reports accordingly.
  • To replenish training materials and refreshment after each training
  • To ensure the cleanliness of the training room after each training
  • To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training.
  • To ensure that all training records are properly filed and kept updated.
  • To ensure that the Learning and Development notice board is kept with creative and informative related information.
  • Ensure that all training equipment are in working condition and to report to respective departments if any default.
  • To ensure all training materials are updated from time to time.
  • Maintaining close rapport and constant liaison with Training Institution, Hotel and Catering Schools, professional bodies and training consultants
  • To attend hotel Career Fair from time to time.
  • To be able to schedule, conduct interview for trainees, prepare training plan, orientation toolkit and ensure trainees master list are updated accordingly.
  • To be able to conduct trainees & contract worker Orientation monthly.
  • To prepare trainee allowances and submit to Account & Finance timely.
  • To familiar with eLearning system (The LOOP) and able generate report accordingly
  • To able to conduct training
  • To perform any duties that may be assigned from time to time.

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