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Leisure Sales Manager

Barcelona, Spain, Barcelona, Spain

Leisure Sales Manager

  • Barcelona, Spain
  • Sales & Marketing Division
  • Full time
  • Closing at: Oct 31 2022 at 23:55 CET

It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Mandarin Oriental Hotel Group.

Scope of position:

Generate rooms business from existing and potential Corporate accounts and travel agent accounts, coordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel. 

Organizational Structure:

The Sales Manager reports directly to the Director of Commerce.

Duties and Responsabilities:

  • Seek and contact new potential commercial accounts through direct enquiries, sales leads and sales blitz follow up.
  • Responsible for room night and revenue production from allocated accounts.
  • Entertain executives and secretaries of potential corporate companies and in-house guests to ensure future business to the hotel.
  • Monitor own corporate accounts’ monthly production and attend monthly corporate account review meetings.
  • Update all Delphi Sales and Catering account and contact profiles to maintain a proper profile of all corporate accounts.
  • Attend daily sales briefings, weekly sales meetings and bi-weekly business development meeting.
  • Follow up on all sales leads.
  • Participate in familiarisation visits and entertain as and when required.
  • Conduct on site inspections for potential clients
  • Participate in any projects as and when assigned by the direct superior.
  • Monitor current market trends and supply competitor activity information to DOM.
  • Participate in overseas sales trips and, when required, complete all sales reports within one week of the trip.
  • Prepare weekly sales call reports.
  • Distribute seasonal gifts to clients.
  • Perform any other reasonable duties as required by the department head.

Requirements:

  • Mandatory
    • Minimum two years experience in a luxury hotel on same position
    • Mature
    • Takes Initiative
    • Presentable
    • Outgoing
    • Self motivated
    • Spanish and English
    • Acknowledge of top accounts per segment and who is who
    • To liaise with operations to arrange guest’s stay

     

  • Desirable
    • Catalan and other languages

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