Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Lounge Manager

Doha, Qatar

Lounge Manager

  • Doha
  • Food & Beverage Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Oversee all operational and administrative aspects of Mandarin and Baraha Lounge and be able to prioritise the required level of engagement in both areas depending on business volumes and other related parameters.
  • Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.
  • Responsible to cover all hostess duties for the outlet at any time of the day mainly by taking reservations, warmly welcoming and escorting the guest to the table.
  • Work closely with the respective Chef de Cuisine to plan menus, prices and promotional events for the Lounges in order to maximize revenue generating opportunities in line with market demands.
  • Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised
  • Train, evaluate and schedule all colleagues in accordance with the applicable standards, policies and as per the overall business requirements.

Requirements

  • Experience as restaurant manager a high volume restaurant with highest levels of service is preferred.
  • A minimum of 5 years of experience working in a 5-star hotel environment, including 2 years in Food & Beverage.
  • International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East.
  • Ability to understand guest needs and expectations and to deliver superior customer service through own initiative and through driving and motivating his/her team accordingly.
  • Solid knowledge of lounge and tea service procedures and standards.
  • Strong knowledge of HACCP preferred.
  • Competent computer skills including MS Office or equivalent.

Apply Now

Not You?

You will now be directed to a page to complete your application