Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Manager in Training (F&B-MIT)

New York, NY, United States, New York, United States

Manager in Training (F&B-MIT)

  • New York, NY, United States
  • Food & Beverage Division
  • Full time

Duties and Responsibilities

 

  • Major responsibilities:
    • Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
    • Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
    • Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
    • Follow the posted opening and closing duties.
    • Take accurate and complete reservations.
    • Provide excellent service at all times
    • Set and maintain the dining room environment and material perfectly clean
    • To have necessary knowledge of menu items to assist guest occasionally
    • Assist guest and colleagues courteously and efficiently
    • Use the guest name appropriately and communicate it to restaurant colleagues and managers so that they can use it as well.
    • Assist in seating guests.
    • Assist restaurant and IRD colleagues prepare for service.
    • Sell gift certificates for restaurants
    • Communicate other necessary information with colleagues (i.e.: Birthdays, Anniversaries, Special requests.)
    • Handle reservations and prepayment for special events, holiday brunches, wine dinner, cooking classes, etc.
    • Coordinate set menus for small groups and distribute copies of the event form accordingly
    • Inform restaurant managers on a daily basis of reservations forecast
    • Share information of all upcoming events with the Concierge Team
    • Assist in monitoring all guest needs.
    • Confirm daily reservations
    • Log in information about our guest preferences
    • Check on a daily basis for our regular guest preferences and record them in our daily list for the service

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