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Manager of Palm Court

Madrid, Spain, Madrid, Spain

Manager of Palm Court

  • Madrid, Spain
  • Food & Beverage Division
  • Full time
  • Closing at: Oct 30 2021 at 05:55 HKT

With more than 300 colleagues, we are seeking Palm Court Manager with the passion to deliver the best service and exceed our guest’s expectations.

The Company

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts.  The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.

The Hotel

Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art.

With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel.


  • Direct Palm Court Management Team to achieve departmental goals and total guest satisfaction.
  • To drive revenues and maximize seating capacities.
  • To ensure that the highest quality of standards is met for service, cleanliness, and profitability.
  • Job duties included training, supervising and scheduling staff, payroll, responding to guest inquiries and implementing new menus and promotions.
  • Ensure that promotes and represent the company in every moment.


  • Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
  • Experience as Manager in a high-volume restaurant with highest levels of service is preferred.
  • A minimum of 3 year of experience working as server in Michelin Star restaurant or in Five Star Hotel.
  • Ability to understand guest needs and to deliver superior customer service.
  • High computer skills including MS Office is preferred.
  • Ability to understand effective approaches of communication with different individuals.
  • Good command in Spanish & English, knowledge in other languages is required.


If you’re enthusiastic to contribute in a fast-paced environment with F&B dynamics, please apply the post.

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